Privacy Policy

Welcome to PanoplySmartHome! Your privacy is important to us, and we are committed to protecting any personal information you provide while using our services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information When you use our website, app, or services, we may collect personal details such as:

1. Name
2. Email address
3. Phone number
4. Home address

b. Device & Usage Information We may collect details about smart home devices integrated with our platform, including: Device type (e.g., smart lights, AC, fans, door locks, curtains) IP address Usage data (e.g., automation schedules, device control logs) Mobile or browser information
c. Cookies & Tracking Technologies We use cookies, pixels, and analytics tools to enhance user experience and analyze traffic patterns.

2. How We Use Your Information

We use the collected data to: Provide, operate, and improve our smart home automation services Personalize user experience and recommendations Provide customer support and respond to inquiries Ensure security and prevent fraudulent activity Send promotional and marketing materials (with your consent)

3. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with: Law enforcement agencies if required by law Affiliates or business partners when necessary for service integration

4. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online service is 100% secure, and we encourage users to take additional security precautions.

5. User Rights & Choices

You have the right to:
Access, update, or delete your personal data
Opt-out of marketing emails and notifications
Request data portability in a structured format

6. Third-Party Links

Our website or app may contain links to third-party services. We are not responsible for the privacy policies of external websites.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy, you can contact us at:
📍 A-118, Park Town Commercial Complex,
Aditya World City, Ghaziabad-201002
📧 Email: support@panoplysmarthome.com
📞 Phone: +9871423808